Tools
Every idea I write about takes time to put into practice. These tools do the busywork, so you can use the ideas without hiring an agency. Each one solves one problem and is built for independently run hotels, resorts and venues.
Returning guests
Bring past guests back for another stay.
Ready-to-send emails for your past guests, a check-in script to collect email addresses at the front desk, and a list of perks that make returning guests book directly. Made for independent hotels and resorts.
See the kitReviews
Ask every happy guest for a review, automatically.
RateRoby sends review requests by email and text at the right moment, follows up with a friendly reminder, and drafts replies to your reviews with AI. Your own branded review page and website widgets included.
Visit RateRobyPromotions
A complete promotion for your slow week, ready in minutes.
Pick a ready-made promotion, add your details, and get the whole campaign: social posts, emails, text messages, a Google post, a flyer, a staff briefing and a 7-day plan.
See PromoStewardThe tools are offered by Be My Guest Marketing LLC, my company. When an article mentions one of them, I say so openly.
Not sure where to start?
Join the newsletter and get the free Slow-Week Playbook: 5 promotions you can run this month.
Get the playbook